DovaFM Digital Entertainment Group LTD - DovaFM Bot Music Playback – Incident details

All systems operational

DovaFM Bot Music Playback

Resolved
Major outage
Started 24 days agoLasted 2 days

Affected

DovaFM -> Main Services

Major outage from 8:28 AM to 12:11 AM, Partial outage from 12:11 AM to 7:30 AM, Under maintenance from 7:30 AM to 7:39 AM, Operational from 7:39 AM to 7:41 AM

DovaFM -> Discord Bots

Major outage from 8:28 AM to 12:11 AM, Partial outage from 12:11 AM to 7:30 AM, Under maintenance from 7:30 AM to 7:39 AM, Operational from 7:39 AM to 7:41 AM

DovaFM Public Discord Bot

Major outage from 8:28 AM to 12:11 AM, Partial outage from 12:11 AM to 7:30 AM, Under maintenance from 7:30 AM to 7:39 AM, Operational from 7:39 AM to 7:41 AM

DovaFM Beta Discord Bot

Major outage from 8:28 AM to 12:11 AM, Partial outage from 12:11 AM to 7:30 AM, Under maintenance from 7:30 AM to 7:39 AM, Operational from 7:39 AM to 7:41 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We are continuing to work on a fix for this incident.

    We are beginning emergency maintenance on the service now!

  • Update
    Update

    We are continuing to work on a fix for this incident.

    Pycord staff have advised us on a fix for the issue, however I am at work and unable to resolve the issue. Estimated fix approx 1800hrs AEST.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    The issue is caused by an update of the Discord API. However a new pycord version has not been released yet. We are in contact with the pycord devs to resolve the issue.

  • Investigating
    Investigating

    We are currently investigating this incident.